Contact Us

Get in Touch

We value feedback from our players and are here to help with any questions or concerns you may have. Whether you need help with installation, have a question about withdrawals, want to report a problem, or have a suggestion for improving the game, our team is ready to listen and respond.

Before reaching out, we recommend checking our FAQ page first. Many common questions about downloading, playing, earning, and troubleshooting are already answered there. If you do not find what you need, fill out the form below and we will respond promptly.

Contact Form

Other Ways to Reach Us

What to Include in Your Message

To help us assist you quickly, please include the following information in your message where relevant:

• Your registered phone number or email address associated with your Card Pearl account.
• A clear description of the issue or question you have.
• If you are reporting a technical problem, mention your phone model and Android version.
• If your inquiry is about a withdrawal, include the amount, date, and payment method used.
• Any screenshots that might help us understand the issue better.

The more detail you provide, the faster we can identify and resolve your concern. We take every message seriously and are committed to providing helpful, timely support to all players.

Common Reasons Players Contact Us

Here are some of the most common topics players reach out about. If your question falls into one of these categories, you may also find helpful information on our other pages:

• Installation help: If you are having trouble installing the APK, visit our download page for a step-by-step guide and troubleshooting tips.
• Gameplay questions: For rules, card rankings, and how to play, check our how to play guide.
• Strategy advice: Looking to improve your game? Our tips page covers strategies for all skill levels.
• Withdrawal issues: If a withdrawal is delayed, first verify your payment details are correct. If everything looks right and the delay persists, contact us with the details.
• Account access: If you cannot log in or forgot your password, use the in-app recovery option first. If that does not work, reach out to us with your account details.
• Bug reports: If you encounter a glitch or error, let us know what happened, what you were doing when it occurred, and what device you are using.
• Feature suggestions: We love hearing from players about what features they would like to see. Your feedback helps shape future updates.